Thirty-nine capabilities across the relationship, credit, payments, trade finance and Islamic banking. Your people stop assembling files and start deciding on them.
The work that fills a banking week and produces nothing anybody wanted to spend a week on.
A relationship manager spends Thursday chasing two beneficial-owner declarations and a board resolution that were always going to be missing. The review still falls due on Friday.
That is the week ServAI takes off the desk. Not the judgement — the assembling, the chasing, the typing it in a second time.
Accounts, KYC files and reviews falling due, onboarding cases, mandates and signatory changes, dormancy.
Screening alerts, sanctions lists, PEP assessment, AML cases, fraud alerts — every one routed to a person, none of them something an assistant forms a view on.
Assessment, limits, applications, collateral, covenant tests, drawdowns, arrears, impairment.
Instructions, beneficiaries, cross-border corridors, letters of credit, guarantees, statement reconstruction.
Sharia rulings, product reviews, murabaha, ijara, sukuk, profit distribution — roughly a third of the assets in this region, and treated as such.
Capital returns, liquidity position, provisions.
Give one seat both sides and ServAI withholds both, and says a person has to choose. The second pair is the oldest payments fraud there is. The third is the one an auditor opens with.
Banking was the ninth capability pack we built. The capability resolver’s source files are byte-identical to before the first one existed. We have the hashes.
If this Industry Pack is active, ServAI assembles the smallest relevant specialist subset, checks the real customer data/evidence plan, and waits for human approval before activation. Separately subscribed Role Packs may join only when entitled and relevant.
Coordinator plus only specialists whose registered capabilities match the confirmed mission.
Connected source is not assumed; evidence and freshness are checked before activation.