/capabilities

What an AI employee may do, and why

There is no permissions screen in ServAI, and there never will be. What an assistant may do is worked out from where the seat sits, which role profile is attached, and which packs are installed.

What the workforce can do

Five business activities, not a menu of AI tricks.

Capabilities become useful when connected to a role, approved data, tools and an operating workflow.

Understand

Documents, policies, contracts, spreadsheets and company knowledge.

Analyze

Performance, anomalies, trends, forecasts and scenarios.

Communicate

Email, meetings, summaries and executive briefs.

Coordinate

Tasks, handoffs, departments, workflows and Missions.

Act under control

Prepare changes, request approval, execute only within granted authority and preserve evidence.

01 — the floor

Four verbs, and one of them is missing on purpose

It prepares and recommends. It never approves. It never executes.

read·draft·recommend·request approvalapprove·execute

Refused in code when a profile loads — not in a setting somebody could change.

02 — where abilities come from

Four sources, two of which you already have

Two ship with the product. Two are optional.

CAPABILITY RESOLVER
▲   resolves from   ▲
PLATFORM CORE

Documents · tasks · meetings
knowledge · correspondence

ENTERPRISE BASE

Invoices · suppliers · customers
staff records · tickets

INDUSTRY PACK

Optional · one sector's depth

YOUR OWN

Optional · processes no pack knows

An extension may add. It may never widen what already exists.

— on screen

This is what an administrator actually sees

Every label is a real state in the product.

servai.local / assistants / position-hana
AskApproveObserveOrganizationAssistants
Quantity Surveyor Assistant
Proposed from the chart · Hana holds this seat · 189 capabilities considered
1 capability is above this draft's reading level and will not resolve until somebody raises it deliberately: boq.section
boq.headerreadInstalled packinternal
Suggested because quantityquantities
KeepRemove
boq.sectiondraftInstalled packconfidential
Suggested because quantityquantities
KeepRemove
document.readreadPlatform Coreinternal
KeepRemove
invoice.receivedreadEnterprise Baseconfidential
Suggested because surveyorsurvey
KeepRemove
Approve and activate2 still to decide
Reviewing a proposed profile · keep or remove each suggestion
servai.local / assistants / preview
AskApproveObserveOrganizationAssistants
Before you activate
Nothing is live. This is what would resolve at reading level: internal
27Will be held
4Needs approval
1Blocked by level
2Nothing provides it
boq.headerreadInstalled packWill resolve
progress.measurementrequest approvalInstalled packA person decides
boq.sectiondraftInstalled packBlocked
communication.messagedraftPlatform CoreNothing provides it
Keep InternalRaise to Confidential
The dry run, before anything is live
servai.local / assistants / explain
AskApproveObserveOrganizationAssistants
Why can this assistant not price a bill section?
Every line below is read from what was recorded. Nothing here is generated.
Why it came upThe Quantity Surveyor profile lists "boq.section" under draft.
What was checkedHana holds the seat, and it is active.
What stopped it"boq.section" holds confidential information, and this role reads up to internal.
Where it appliesCommercial · project DXB-001 · personal data: none
Who decidesA person raises the reading level. It is recorded as a widening change.
Recorded againstrole profile ops-coordinator v2 · structure version 12 · servai-construction@1.0.0
"Why can I not do this?"
servai.local / ask
AskApproveObserveOrganizationAssistants
Compare the rates in section 4 against last quarter
Site Engineer Assistant · acting for Yusuf
Refused before the tool was reachedBlocked
"boq.section" holds confidential information, and this role reads up to internal. Nothing was read.
Ask a person
Checked before every action, not once per session. If a capability is removed while an assistant is working, the next thing it tries stops — not the next time somebody signs in.
And when the answer is no, at the moment of the work
07 — enforcement

Enforced, not displayed

Before every action

Re-checked before every tool it touches.

Removed mid-session stops mid-session

Take one away mid-session and the next action stops.

Each refusal says what to do

Four different answers, four different next steps.

See the industry packs Book a demonstration